Sound Heating and Air Conditioning Inc. Blog: Posts Tagged ‘Heat Pump Repair’

What It Means When Your Heat Pump Won’t Switch Modes

Monday, October 17th, 2022

technician-working-on-furnaceFall is in full swing and temperatures are enjoyable and cool. But with winter just around the corner, temperatures will soon be dropping even more. You need your heater or furnace to work right every day around the clock so that your home and family are comfortably warm. But it’s not uncommon for homeowners to switch their heat pump from cooling to heating only to find out that their heat pump won’t switch modes. 

What happens then? A broken heat pump is the last thing you want to deal with, but it’s a possibility. Remember that skipping regular heat pump maintenance can increase the chances that your heat pump won’t switch modes from cooling to heating – and it’s not too late to schedule maintenance for this season. If your heat pump won’t switch modes, give us a call for heat pump repair and our team can get your heat pump working again.

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Why Your Heat Pump Won’t Heat

Monday, January 18th, 2016

It’s pretty unpleasant to turn on your heat pump expecting warmth and be instead greeted with a blast of cold air. Heat pumps are highly valued for their ability to switch between heating and cooling modes, but occasionally they can lose this ability. If your heat pump is stuck in cooling mode this winter, there could be a couple of different reasons why. Let’s take a look at those reasons now.

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Heat Pump Issues to Be Aware of This Winter

Monday, December 28th, 2015

Heat pumps have a lot of advantages over other traditional heating systems, thanks to their unique construction. However, they also have to deal with a lot of problems that other heating systems don’t, and for the same reason. If you’re using a heat pump to keep warm this winter, you should be aware of these issues. Read on to find out more about common heat pump problems, and when to call for repairs.

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Keep an Eye Out for Heat Pump Ice This Winter

Monday, December 14th, 2015

If you’re using a heat pump to keep warm this winter, you will probably notice ice forming on the outside unit at some point. Ice on the outside coil isn’t normally a problem, and is actually quite common. However, you should still keep an eye on it in case it starts to get out of control. Read on to find out more about heat pump ice and the effects it has on the system.

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Heat Pump Tips: Common Questions

Monday, January 23rd, 2012

Even if you installed a heat pump in your Issaquah home years ago, you may still have questions about the normal operation of your indoor and outdoor units. Here are answers to a few of the more common questions about heat pumps.

Do I need to schedule a heat pump maintenance visit before each season, or just once a year?

Scheduling a yearly maintenance visit is necessary to the proper upkeep and safe operation of your heat pump. This also extends the life of the system and helps it run more efficiently. However, scheduling a visit before the heating and cooling seasons isn’t necessary, unless you’ve had any concerns or issues with your heat pump.

Should I be concerned about the steam coming from my outdoor unit?

All heat pumps have a defrost cycle that melts the frost off of the outdoor coils in the winter. The steam rising from the outdoor unit results from the defrost cycle. If you notice that the defrost cycle lasts longer than ten to fifteen minutes, or if it cycles on and off frequently, you should call a service technician to look at your heat pump. There could be an issue with airflow that is affecting the compressor.

I just installed a heat pump. Why is my furnace running?

Many heat pump systems use the furnace fan blower to help distribute the heat throughout the house. Unless you’ve installed a geothermal heat pump, your furnace is most likely your backup heater, so it will kick on when the outside temperature drops below 20° F.

Is it really that important to clean my outdoor unit? It’s impossible to keep it clean all the time.

Yes, cleaning the outdoor unit is an especially important maintenance task. Not only does a routine cleaning of all the outdoor components maintain your heat pump’s efficiency and performance levels, it also prevents safety hazards. When you schedule a yearly maintenance visit with one of our technicians, cleaning the coils and outdoor unit is part of the service; however, if you want to clean the coils yourself, have one of our technicians show you how to do this before you attempt it on your own. You could suffer from electric shock if you are not familiar with the proper cleaning procedure. You can also help by making sure that the debris is cleared from around the outdoor unit.

If you have any questions about the heat pump in your Issaquah home, or if you’d like to schedule a maintenance appointment, give us a call any time.

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What is the Emergency Setting on My Heat Pump? A Question from Lacey

Wednesday, November 2nd, 2011

While installing or inspecting your Lacey home’s heat pump, you may have noticed that little switch or button labeled something like “Emergency Mode.” And then, you probably scratched your head and thought, “what is that for?”

Hopefully, the emergency setting is not something you will ever have to use. But, it is there for a reason, so it’s possible you may have to resort to it at some point. In that case, it makes sense to know what it is first.

The emergency setting on your heat pump interrupts the normal operation of the device. The compressor shuts off, so the heat pump no longer pumps heat from the outside into the home. Instead, the internal heating element is activated. This backup system is designed to provide a sufficient, albeit minimal, amount of heat when the heat pump is not working properly. The idea is that the element can keep your home warm enough while you get the heat pump fixed.

That’s what the emergency setting is, but when would you use it?

It’s not a trick question. As the name implies, you only want to use this setting in an emergency. For example, if the heat pump has frozen and isn’t operating, the best course of action is to switch on the emergency mode and call a professional to repair it.

You would also want to use the emergency mode when recovering from a power outage. Any time a heat pump is without power for more than thirty minutes the refrigerant can cool and get too thick to properly flow through the coils. Turning the pump back on in this situation can damage it, so instead you would use the emergency mode for a while to warm the refrigerant back up, then return to operating the heat pump normally.

The emergency setting is not to be used in place of a supplemental heating system. If there is an uncharacteristic cold snap, and your heat pump can’t keep up, then it makes sense to use the emergency setting to keep the house warm. However, if you live in a colder northern climate, where temperatures routinely drop below 30 degrees in the winter, you should have a supplemental heating system in addition to the heat pump. Using the emergency heat setting regularly is not a good idea.

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